Broadband Incident Report : : SOUTH KENSINGTON MUX 10 : DEGRADED SERVICE : Reference 25265 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25265		Issue :	FINAL
	Detected Date:	20/10/2008		Detected Time:	23:45
	Start Date:	20/10/2008		Start Time:	23:45
	Actual Clear Date:	21/10/2008		Actual Clear Time:	00:50
	Incident Headline:	: SOUTH KENSINGTON MUX 10 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Reset of Application This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203155 0207235 0207245 0207259 0207752 0207823 0207838 0207245 0207259

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 21/10/2008 01:14