Broadband Incident Report : : STOCKTON HEATH MUX 101 : LOSS OF SERVICE : Reference 25197 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25197		Issue :	1
	Detected Date:	20/10/2008		Detected Time:	08:24
	Start Date:	20/10/2008		Start Time:	08:23
	Anticipated Clear Date:	20/10/2008		Anticipated Clear Time:	10:23
	Incident Headline:	: STOCKTON HEATH MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Engineers are making progress towards full restoration of Service. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01925

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Incident Manager - Automatic Mailer.
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System Time Stamp: 20/10/2008 08:32