Monday, October 20, 2008

Broadband Incident Report : : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE : Reference 25239 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25239   Issue : FINAL  
  Detected Date: 20/10/2008   Detected Time: 14:57  
  Start Date: 20/10/2008   Start Time: 14:56  
  Actual Clear Date: 20/10/2008   Actual Clear Time: 16:51  
     
  Incident Headline: : ILFORD NODE 09223 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of ADSL Service.




 
  Progress Details: Service has been restored by completing a

SELECT ONE OF THE OPTIONS BELOW
-----------------------------------

Card Reseat

This issue may have been due to

SELECT ONE OF THE OPTIONS BELOW
-----------------------------------
a Cable Fault
your Power Failure
your Planned Works
a Data Fault
a Denial of Service (DOS) Attack
an Equipment Failure
a Fibre Fault
a Hardware Failure
an Internet Virus
Third Party Damage
a Power Failure
-----------------------------------

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
0120601227012450125501279
0128401303013220132801342
0136201375013760137901449
0147301493015080158001622
0163401689017020170801728
0176001787017950184301986
019920203022020306602030690203073
02031320203200020320502032080203219
02032220203223020322502032290203243
02032450203248020326002070010207005
02070680207093020715902071680207209
02072520207255020727702073070207323
02073630207366020743602074620207469
02074740207510020751302075150207517
02075310207536020753702075380207580
02076310207636020763702076390207712
02077190207732020786702079870208141
02081770208215020822002082210208227
02082520208257020826202082700208279
02082810208298020829902083000208301
02083020208303020830402083060208308
02083090208314020833102083420208362
02083630208364020836502083660208367
02083730208418020847002084710208472
02084750208480020849102084930208498
02085020208503020850402085050208506
02085080208510020851702085180208519
02085230208524020852502085260208529
02085320208533020853602085390208548
02085500208551020855202085560208558
02085590208586020859002085920208595
02085960208597020859802085990208690
02086930208801020880802088210208880
02088850208923020892402089250208926
02089280208980020898302089840208985
020898602089880208984
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 20/10/2008 18:23

No comments: