Monday, October 13, 2008

Broadband Incident Report : HARTBURN MUX 101 : LOSS OF SERVICE : Reference 24570 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 24570   Issue : 2  
  Detected Date: 13/10/2008   Detected Time: 12:49  
  Start Date: 13/10/2008   Start Time: 12:49  
  Anticipated Clear Date: 13/10/2008   Anticipated Clear Time: 14:49  
     
  Incident Headline: HARTBURN MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer has been tasked to site.


Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01642
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 13/10/2008 13:22

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