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BT Wholesale - Broadband Incident Report | ||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||
BT Incident Reference: | 24716 | Issue : | FINAL | |||||||||||
Detected Date: | 14/10/2008 | Detected Time: | 22:20 | |||||||||||
Start Date: | 14/10/2008 | Start Time: | 22:17 | |||||||||||
Actual Clear Date: | 14/10/2008 | Actual Clear Time: | 23:10 | |||||||||||
Incident Headline: | MANCHESTER TRAFFORD MUX 301 : LOSS OF SERVICE | |||||||||||||
Incident Details: | Some of your Broadband End Users may have experienced slow throughput. | |||||||||||||
Progress Details: | Service has been restored by completing a fibre repair. BT regrets any inconvenience this may have caused. | |||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 14/10/2008 23:27
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