Broadband Incident Report : : SOUTHBANK: PARTIAL LOSS OF SERVICE : Reference 24507 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24507		Issue :	FINAL
	Detected Date:	12/10/2008		Detected Time:	17:52
	Start Date:	12/10/2008		Start Time:	17:51
	Actual Clear Date:	12/10/2008		Actual Clear Time:	21:55
	Incident Headline:	: SOUTHBANK: PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss or degradation of ADSL Service on the following DSLAMs [LIST/DETAIL MUXS].
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203010 0203077 0203080 0203116 0203117 0203119 0203133 0203164 0203177 0203183 0203186 0203202 0203206 0203207 0203221 0203222 0203242 0203247 0203253 0203254 0203262 0203267 0203268 0203272 0207012 0207015 0207021 0207033 0207062 0207064 0207089 0207091 0207095 0207159 0207165 0207168 0207202 0207207 0207209 0207222 0207223 0207227 0207228 0207231 0207232 0207233 0207234 0207237 0207240 0207242 0207252 0207256 0207261 0207274 0207277 0207321 0207326 0207340 0207346 0207350 0207353 0207357 0207358 0207366 0207367 0207378 0207379 0207381 0207384 0207385 0207386 0207389 0207394 0207401 0207403 0207404 0207405 0207407 0207417 0207419 0207430 0207450 0207460 0207469 0207471 0207484 0207497 0207498 0207501 0207525 0207564 0207565 0207582 0207585 0207587 0207592 0207593 0207598 0207610 0207613 0207620 0207622 0207627 0207630 0207633 0207635 0207639 0207640 0207642 0207652 0207657 0207684 0207691 0207692 0207701 0207703 0207708 0207720 0207729 0207732 0207733 0207735 0207737 0207738 0207739 0207740 0207749 0207771 0207787 0207793 0207799 0207801 0207802 0207803 0207819 0207820 0207821 0207827 0207828 0207831 0207834 0207835 0207836 0207839 0207840 0207854 0207884 0207902 0207921 0207922 0207924 0207925 0207928 0207930 0207931 0207932 0207940 0207960 0207967 0207976 0207978 0207981 0208244 0208265 0208333 0208473 0208488 0208516 0208655 0208670 0208672 0208676 0208682 0208696 0208761 0208766 0208767 0208772 LLCL0 LLWR0 0208772

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Incident Manager - Automatic Mailer.
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System Time Stamp: 12/10/2008 22:19