Broadband Incident Report : : OXFORD ATM NODE 3 : PARTIAL LOSS OF SERVICE : Reference 24819 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24819		Issue :	FINAL
	Detected Date:	15/10/2008		Detected Time:	21:25
	Start Date:	15/10/2008		Start Time:	21:25
	Actual Clear Date:	15/10/2008		Actual Clear Time:	22:31
	Incident Headline:	: OXFORD ATM NODE 3 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a card change. ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01608 01844 01865 LLSM0 To Fo 01608 01844 01865

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System Time Stamp: 15/10/2008 22:47