Tuesday, June 16, 2009

Broadband Incident Report : BARNSLEY MUX 002: DEGRADED SERVICE : Reference 14890 : Issue 4 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14890   Issue : 4  
  Detected Date: 16/06/2009   Detected Time: 08:13  
  Start Date: 16/06/2009   Start Time: 08:13  
  Anticipated Clear Date: 16/06/2009   Anticipated Clear Time: 11:37  
     
  Incident Headline: BARNSLEY MUX 002: DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Operational teams are carrying out remote diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01226
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 16/06/2009 10:40

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