Broadband Incident Report : : EVESHAM DSL 102 : LOSS OF SERVICE : Reference 14979 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14979		Issue :	FINAL
	Detected Date:	17/06/2009		Detected Time:	08:51
	Start Date:	17/06/2009		Start Time:	08:49
	Actual Clear Date:	17/06/2009		Actual Clear Time:	09:20
	Incident Headline:	: EVESHAM DSL 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reset of Application This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01386

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System Time Stamp: 17/06/2009 12:52