Friday, June 19, 2009

Broadband Incident Report : : GREAT BARDFIELD MUX 101 AND SHALFORD GREEN MUX 101 : LOSS OF SERVICE : Reference 15037 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 15037   Issue : FINAL  
  Detected Date: 17/06/2009   Detected Time: 23:14  
  Start Date: 17/06/2009   Start Time: 23:10  
  Actual Clear Date: 19/06/2009   Actual Clear Time: 01:55  
     
  Incident Headline: : GREAT BARDFIELD MUX 101 AND SHALFORD GREEN MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Cable repair

This issue was have been due to
a Cable Fault

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0137101564
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/06/2009 06:04

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