Tuesday, June 16, 2009

Broadband Incident Report : : BARNSLEY MUX 002: DEGRADED SERVICE : Reference 14863 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14863   Issue : FINAL  
  Detected Date: 15/06/2009   Detected Time: 17:26  
  Start Date: 15/06/2009   Start Time: 17:26  
  Actual Clear Date: 16/06/2009   Actual Clear Time: 01:30  
     
  Incident Headline: : BARNSLEY MUX 002: DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by a
Cp card change, re-configuration and resynchronization

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01226
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 16/06/2009 04:44

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