Wednesday, June 17, 2009

Broadband Incident Report : : BRISTOL ATM NODE 3 : PARTIAL LOSS OF SERVICE : Reference 14993 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14993   Issue : FINAL  
  Detected Date: 17/06/2009   Detected Time: 12:20  
  Start Date: 17/06/2009   Start Time: 12:15  
  Actual Clear Date: 17/06/2009   Actual Clear Time: 14:08  
     
  Incident Headline: : BRISTOL ATM NODE 3 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a Card Reseat

This issue may have been due to
an Equipment Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01173011790127501454LLSS0
011790127501454
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 17/06/2009 17:26

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