Sunday, June 14, 2009

Broadband Incident Report : KERESLEY MUX 101 : LOSS OF SERVICE : Reference 14778 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 14778   Issue : FINAL  
  Detected Date: 14/06/2009   Detected Time: 19:21  
  Start Date: 14/06/2009   Start Time: 19:19  
  Actual Clear Date: 14/06/2009   Actual Clear Time: 20:28  
     
  Incident Headline: KERESLEY MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a card reseat.
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
02476260247627024763302476720247676
0247626024762702476330247672
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 14/06/2009 23:30

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