Sunday, July 26, 2009

Broadband Incident Report : : BIRMINGHAM AREA 8 MUXS : LOSS OF SERVICE : Reference 18387 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18387   Issue : 3  
  Detected Date: 26/07/2009   Detected Time: 08:26  
  Start Date: 26/07/2009   Start Time: 08:23  
  Anticipated Clear Date: 26/07/2009   Anticipated Clear Time: 12:22  
     
  Incident Headline: : BIRMINGHAM AREA 8 MUXS : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Service has been restored as of 09:22, we are now monitoring for a stability period of 3 hours.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
012124012132012133012135012145
0121500121600121680138601527
0156201386
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 26/07/2009 09:50

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