Monday, July 27, 2009

Broadband Incident Report : LIVERPOOL ATM NODE 3 : PARTIAL LOSS OF SERVICE : Reference 18428 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18428   Issue : FINAL  
  Detected Date: 27/07/2009   Detected Time: 08:06  
  Start Date: 27/07/2009   Start Time: 08:06  
  Actual Clear Date: 27/07/2009   Actual Clear Time: 13:01  
     
  Incident Headline: LIVERPOOL ATM NODE 3 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored.

This issue may have been due to an Equipment Failure
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
015122015128015129015147015164
0151720151730151920170401925
01517301519201704
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 27/07/2009 15:51

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