Broadband Incident Report : : BIRMINGHAM AREA 8 MUXS : LOSS OF SERVICE : Reference 18387 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18387		Issue :	FINAL
	Detected Date:	26/07/2009		Detected Time:	08:26
	Start Date:	26/07/2009		Start Time:	08:23
	Actual Clear Date:	26/07/2009		Actual Clear Time:	09:22
	Incident Headline:	: BIRMINGHAM AREA 8 MUXS : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	012124 012132 012133 012135 012145 012150 012160 012168 01386 01527 01562 01386

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System Time Stamp: 26/07/2009 12:25