Broadband Incident Report : : NAILSEA MUX 101 : DEGRADED SERVICE : Reference 18402 : Issue 4 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18402		Issue :	4
	Detected Date:	26/07/2009		Detected Time:	15:05
	Start Date:	26/07/2009		Start Time:	15:04
	Anticipated Clear Date:	26/07/2009		Anticipated Clear Time:	20:44
	Incident Headline:	: NAILSEA MUX 101 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 17:44, we are now monitoring for a stability period of 3 hours. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01275

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System Time Stamp: 26/07/2009 19:09