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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 18951 | Issue : | 2 | ||||||||||||
Detected Date: | 02/08/2009 | Detected Time: | 16:38 | ||||||||||||
Start Date: | 02/08/2009 | Start Time: | 16:34 | ||||||||||||
Anticipated Clear Date: | 02/08/2009 | Anticipated Clear Time: | 20:00 | ||||||||||||
Incident Headline: | : 6 ADSL MUXES IN BOLTON AREA : LOSS OF SERVICE | ||||||||||||||
Incident Details: | At the moment some of your Broadband End Users will be experiencing a loss of Broadband service on the followign ADSL muxes: RBK-ADSL-103, MR/WHI MSAN 301, LDI MSAN 301, BAW-MSAN-301, SPW-MSAN-301, WI-MSAN-301 | ||||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: An Engineer has been tasked to site. Further updates will be provided as soon as possible. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/08/2009 18:19
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