Sunday, August 2, 2009

Broadband Incident Report : : 6 ADSL MUXES IN BOLTON AREA : LOSS OF SERVICE : Reference 18951 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18951   Issue : 4  
  Detected Date: 02/08/2009   Detected Time: 16:38  
  Start Date: 02/08/2009   Start Time: 16:34  
  Anticipated Clear Date: 02/08/2009   Anticipated Clear Time: 22:24  
     
  Incident Headline: : 6 ADSL MUXES IN BOLTON AREA : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 19.24, we are now monitoring for a stability period of 3 hours.
-----------------------------------
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0125701612701617601617901706
0177201942016176016179
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/08/2009 20:05

No comments: