Monday, August 3, 2009

Broadband Incident Report : PELDON MUX 101 : LOSS OF SERVICE : Reference 18975 : Issue 11 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18975   Issue : 11  
  Detected Date: 03/08/2009   Detected Time: 05:48  
  Start Date: 03/08/2009   Start Time: 05:40  
  Anticipated Clear Date: 03/08/2009   Anticipated Clear Time: 14:55  
     
  Incident Headline: PELDON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Service has been restored as of 14:45, we are now monitoring for a stability period of 3 hours.
-----------------------------------
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01206
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 03/08/2009 14:58

No comments: