Broadband Incident Report : : 6 ADSL MUXES IN BOLTON AREA : LOSS OF SERVICE : Reference 18951 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18951		Issue :	FINAL
	Detected Date:	02/08/2009		Detected Time:	16:38
	Start Date:	02/08/2009		Start Time:	16:34
	Actual Clear Date:	02/08/2009		Actual Clear Time:	19:24
	Incident Headline:	: 6 ADSL MUXES IN BOLTON AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service was fully restored at 19.24, when an action took place at Bolton. Service has been closely monitored during the three hour stability period. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01257 016127 016176 016179 01706 01772 01942 016176 016179

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System Time Stamp: 02/08/2009 22:54