Tuesday, August 4, 2009

Broadband Incident Report : : MILTON KEYNES AREA 4 MUXS : LOSS OF SERVICE : Reference 19108 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 19108   Issue : FINAL  
  Detected Date: 04/08/2009   Detected Time: 12:07  
  Start Date: 04/08/2009   Start Time: 11:44  
  Actual Clear Date: 04/08/2009   Actual Clear Time: 14:15  
     
  Incident Headline: : MILTON KEYNES AREA 4 MUXS : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a hardware change.

This issue may have been due to
an equipment failure.

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
015201296015250186901908
012960152501869
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 04/08/2009 17:44

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