Broadband Incident Report : : EDGE SWITCH ROUTER4 READING2 : PARTIAL LOSS OF SERVICE : Reference 19019 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19019		Issue :	FINAL
	Detected Date:	03/08/2009		Detected Time:	15:25
	Start Date:	03/08/2009		Start Time:	11:50
	Actual Clear Date:	03/08/2009		Actual Clear Time:	14:46
	Incident Headline:	: EDGE SWITCH ROUTER4 READING2 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a software change This issue may have been due to a Data Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01173 01179

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System Time Stamp: 03/08/2009 17:23