Monday, November 2, 2009

Broadband Incident Report : EARLEY MSAN 302 : DEGRADED SERVICE : Reference 26475 : Issue 5 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26475   Issue : 5  
  Detected Date: 02/11/2009   Detected Time: 01:23  
  Start Date: 02/11/2009   Start Time: 01:20  
  Anticipated Clear Date: 02/11/2009   Anticipated Clear Time: 07:33  
     
  Incident Headline: EARLEY MSAN 302 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 06:34, we are now monitoring for a stability period of 3 hours.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01189
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 02/11/2009 07:39

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