Broadband Incident Report : : BIDFORD-ON-AVON MUX 101 : DEGRADED SERVICE : Reference 31773 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31773		Issue :	FINAL
	Detected Date:	28/12/2009		Detected Time:	10:50
	Start Date:	28/12/2009		Start Time:	10:47
	Actual Clear Date:	28/12/2009		Actual Clear Time:	11:30
	Incident Headline:	: BIDFORD-ON-AVON MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Configuration This issue may have been due to a Data Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01789

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 28/12/2009 17:48