Broadband Incident Report : : LLANISHEN MUX 101 : LOSS OF SERVICE : Reference 31753 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31753		Issue :	2
	Detected Date:	28/12/2009		Detected Time:	04:03
	Start Date:	28/12/2009		Start Time:	04:01
	Anticipated Clear Date:	28/12/2009		Anticipated Clear Time:	12:30
	Incident Headline:	: LLANISHEN MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: ---------------------------------- Awaiting spare card to be delivered to site ---------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	0292020 0292021 0292030 0292031 0292040 0292041 0292063 0292068 0292074 0292075 0292076 0292091 0292068 0292074

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 28/12/2009 09:20