Broadband Incident Report : ESR8 BIRMINGHAM5 : LOSS OF SERVICE : Reference 64 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	64		Issue :	1
	Detected Date:	02/01/2010		Detected Time:	14:55
	Start Date:	02/01/2010		Start Time:	14:50
	Anticipated Clear Date:	02/01/2010		Anticipated Clear Time:	16:45
	Incident Headline:	ESR8 BIRMINGHAM5 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/01/2010 15:52