Monday, December 28, 2009

Broadband Incident Report : BIDFORD-ON-AVON MUX 101 : DEGRADED SERVICE : Reference 31773 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31773   Issue : 3  
  Detected Date: 28/12/2009   Detected Time: 10:50  
  Start Date: 28/12/2009   Start Time: 10:47  
  Anticipated Clear Date: 28/12/2009   Anticipated Clear Time: 15:00  
     
  Incident Headline: BIDFORD-ON-AVON MUX 101 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: Service has been restored as of 11:30, we are now monitoring for a stability period of 3 hours.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01789
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 28/12/2009 13:06

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