Broadband Incident Report : : LLANISHEN MUX 101 : DEGRADED SERVICE : Reference 31798 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	31798		Issue :	FINAL
	Detected Date:	29/12/2009		Detected Time:	01:37
	Start Date:	29/12/2009		Start Time:	01:34
	Actual Clear Date:	29/12/2009		Actual Clear Time:	08:50
	Incident Headline:	: LLANISHEN MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service fully restored at 08.50 after a card change at Llanishen. Service has been closely monitored during the three hour stability period. ----------------------------------BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0292020 0292021 0292030 0292031 0292040 0292041 0292063 0292068 0292074 0292075 0292076 0292091 0292068 0292074

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System Time Stamp: 29/12/2009 12:25