Wednesday, March 31, 2010

Broadband Incident Report : : MULTIPLE HOMEGATEWAYS IN NORTH PADDINGTON AREA : LOSS OF SERVICE : Reference 9467 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 9467   Issue : 3  
  Detected Date: 31/03/2010   Detected Time: 10:30  
  Start Date: 31/03/2010   Start Time: 10:30  
  Anticipated Clear Date: 02/04/2010   Anticipated Clear Time: 12:00  
     
  Incident Headline: : MULTIPLE HOMEGATEWAYS IN NORTH PADDINGTON AREA : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer is now on site.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 31/03/2010 21:00

No comments: