Broadband Incident Report : : KINGS SOMBORNE 101 :PARTIAL LOSS OF SERVICE : Reference 9735 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9735		Issue :	FINAL
	Detected Date:	01/04/2010		Detected Time:	18:43
	Start Date:	01/04/2010		Start Time:	18:43
	Actual Clear Date:	01/04/2010		Actual Clear Time:	22:00
	Incident Headline:	: KINGS SOMBORNE 101 :PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing card changes. This issue may have been due to equipment failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01794

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System Time Stamp: 01/04/2010 22:50