Broadband Incident Report : HENLEY-ON-THAMES MUX 001 AND MSAN 301 : LOSS OF SERVICE : Reference 9424 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9424		Issue :	FINAL
	Detected Date:	31/03/2010		Detected Time:	06:03
	Start Date:	31/03/2010		Start Time:	06:00
	Actual Clear Date:	02/04/2010		Actual Clear Time:	12:29
	Incident Headline:	HENLEY-ON-THAMES MUX 001 AND MSAN 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored. This issue may have been due to a Data fault. ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01491

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System Time Stamp: 02/04/2010 12:43