Broadband Incident Report : : MULTIPLE HOMEGATEWAYS IN NORTH PADDINGTON AREA : LOSS OF SERVICE : Reference 9467 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9467		Issue :	FINAL
	Detected Date:	31/03/2010		Detected Time:	10:30
	Start Date:	31/03/2010		Start Time:	10:30
	Actual Clear Date:	02/04/2010		Actual Clear Time:	18:30
	Incident Headline:	: MULTIPLE HOMEGATEWAYS IN NORTH PADDINGTON AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing restoration of power. This issue may have been due to a power failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 02/04/2010 23:40