Friday, April 2, 2010

Broadband Incident Report : : HENLEY-ON-THAMES MUX 001 AND MSAN 301 : LOSS OF SERVICE : Reference 9424 : Issue 11 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 9424   Issue : 11  
  Detected Date: 31/03/2010   Detected Time: 06:03  
  Start Date: 31/03/2010   Start Time: 06:00  
  Anticipated Clear Date: 02/04/2010   Anticipated Clear Time: 12:00  
     
  Incident Headline: : HENLEY-ON-THAMES MUX 001 AND MSAN 301 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Operational teams are carrying out remote diagnostics.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01491
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 02/04/2010 02:09

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