Broadband Incident Report : : AUDLEM MUX 101 : LOSS OF SERVICE : Reference 15700 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15700		Issue :	FINAL
	Detected Date:	06/06/2010		Detected Time:	12:16
	Start Date:	06/06/2010		Start Time:	12:08
	Actual Clear Date:	06/06/2010		Actual Clear Time:	13:09
	Incident Headline:	: AUDLEM MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a SELECT ONE OF Card Change Card Reseat Connector Reseat This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01270

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System Time Stamp: 06/06/2010 14:11