Friday, June 11, 2010

Broadband Incident Report : CANARY WHARF MUX 4 : LOSS OF SERVICE : Reference 16408 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16408   Issue : FINAL  
  Detected Date: 11/06/2010   Detected Time: 10:32  
  Start Date: 11/06/2010   Start Time: 10:31  
  Actual Clear Date: 11/06/2010   Actual Clear Time: 11:25  
     
  Incident Headline: CANARY WHARF MUX 4 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has automatically restored.

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
02070010207005020706802070930207168
02075100207513020751502075170207531
02075360207537020753802077190207987
0207536020753702075380207719
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 11/06/2010 11:55

No comments: