Broadband Incident Report : CANARY WHARF MUX 4 : LOSS OF SERVICE : Reference 16408 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16408		Issue :	1
	Detected Date:	11/06/2010		Detected Time:	10:32
	Start Date:	11/06/2010		Start Time:	10:31
	Anticipated Clear Date:	11/06/2010		Anticipated Clear Time:	12:31
	Incident Headline:	CANARY WHARF MUX 4 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	0207001 0207005 0207068 0207093 0207168 0207510 0207513 0207515 0207517 0207531 0207536 0207537 0207538 0207719 0207987 0207536 0207537 0207538 0207719

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 11/06/2010 10:44