Saturday, June 12, 2010

Broadband Incident Report : : KINGSWINFORD MUX 101 & KINVER MUX 101 : LOSS OF SERVICE : Reference 16537 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16537   Issue : FINAL  
  Detected Date: 12/06/2010   Detected Time: 04:31  
  Start Date: 12/06/2010   Start Time: 04:15  
  Actual Clear Date: 12/06/2010   Actual Clear Time: 07:07  
     
  Incident Headline: : KINGSWINFORD MUX 101 & KINVER MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a


Power Cycle

This issue may have been due to

an Equipment Failure

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01384
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 12/06/2010 07:15

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