Broadband Incident Report : : CARDIFF NODE 11001 : PARTIAL LOSS OF SERVICE : Reference 17280 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17280		Issue :	FINAL
	Detected Date:	21/06/2010		Detected Time:	02:03
	Start Date:	21/06/2010		Start Time:	01:59
	Actual Clear Date:	21/06/2010		Actual Clear Time:	03:25
	Incident Headline:	: CARDIFF NODE 11001 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01633 01656 0292016 0292019 0292020 0292021 0292025 0292030 0292031 0292032 0292033 0292040 0292041 0292052 0292055 0292056 0292057 0292061 0292062 0292063 0292065 0292068 0292069 0292074 0292075 0292076 0292080 0292084 0292085 0292086 0292088 0292090 0292091

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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/06/2010 03:33