Thursday, June 24, 2010

Broadband Incident Report : CARDIFF NODE 11001 : PARTIAL LOSS OF SERVICE : Reference 17788 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17788   Issue : FINAL  
  Detected Date: 24/06/2010   Detected Time: 11:21  
  Start Date: 24/06/2010   Start Time: 11:12  
  Actual Clear Date: 24/06/2010   Actual Clear Time: 13:56  
     
  Incident Headline: CARDIFF NODE 11001 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Card Change


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0163301656029201602920190292020
02920210292025029203002920310292032
02920330292040029204102920520292055
02920560292057029206102920620292063
02920650292068029206902920740292075
02920760292080029208402920850292086
029208802920900292091
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 24/06/2010 14:07

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