Thursday, June 24, 2010

Broadband Incident Report : STAPLECROSS MUX 001 : DEGRADED SERVICE : Reference 17764 : Issue 7 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 17764   Issue : 7  
  Detected Date: 24/06/2010   Detected Time: 09:13  
  Start Date: 24/06/2010   Start Time: 09:10  
  Anticipated Clear Date: 24/06/2010   Anticipated Clear Time: 19:30  
     
  Incident Headline: STAPLECROSS MUX 001 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is now on site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01580
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 24/06/2010 18:25

No comments: