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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 17764 | Issue : | 7 | ||||
Detected Date: | 24/06/2010 | Detected Time: | 09:13 | ||||
Start Date: | 24/06/2010 | Start Time: | 09:10 | ||||
Anticipated Clear Date: | 24/06/2010 | Anticipated Clear Time: | 19:30 | ||||
Incident Headline: | STAPLECROSS MUX 001 : DEGRADED SERVICE | ||||||
Incident Details: | At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service. | ||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: An Engineer is now on site. Further updates will be provided as soon as possible. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 24/06/2010 18:25
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