Tuesday, December 14, 2010

Broadband Incident Report : DERBY ATM NODE 02007 : PARTIAL LOSS OF SERVICE : Reference 34885 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 34885   Issue : FINAL  
  Detected Date: 14/12/2010   Detected Time: 14:09  
  Start Date: 14/12/2010   Start Time: 14:07  
  Actual Clear Date: 14/12/2010   Actual Clear Time: 20:33  
     
  Incident Headline: DERBY ATM NODE 02007 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Card Change
This issue may have been due to
an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
0113201142011580115901162
0117901189012020120401226
0125201254012770129301322
0133201335013490138201392
01394013970141240145201472
01473014920149401509015125
015220152401604016183016194
0162501633016950172701732
0175201772017730178201785
0179301847018920190201908
01912601922019230192501942
02072480207387020762002079870208331
02083580208423020851402087740208881
02089970238021023923102392810247652
02890240292038
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 14/12/2010 20:46

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