Broadband Incident Report : : HARTBURN MUX 101 : LOSS OF SERVICE : Reference 34678 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	34678		Issue :	FINAL
	Detected Date:	12/12/2010		Detected Time:	15:40
	Start Date:	12/12/2010		Start Time:	15:38
	Actual Clear Date:	13/12/2010		Actual Clear Time:	01:10
	Incident Headline:	: HARTBURN MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Cable repair This issue may have been due to a Cable Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01642

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System Time Stamp: 13/12/2010 01:57