Saturday, December 18, 2010

****SPAM:5.4**** Broadband Incident Report : : ERX9 READING3 : PARTIAL LOSS OF SERVICE : Reference 35374 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 35374   Issue : 1  
  Detected Date: 17/12/2010   Detected Time: 23:35  
  Start Date: 17/12/2010   Start Time: 23:35  
  Anticipated Clear Date: 18/12/2010   Anticipated Clear Time: 01:35  
     
  Incident Headline: : ERX9 READING3 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Engineers are making progress towards full restoration of Service.

Due to the nature of this incident we are currently unable to identify specific affected End Users.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
0117301179011890120201209
0122501243012490125201258
0127801285012970130501329
0134401363013640136701373
0138001392014090142001424
0145301458014600148001488
0148901548015660157901590
0162601628016350163701643
0164701666017200172201725
0172601730017360174701749
0175201761017690179301803
0182201823018370184001841
0184401865018720188401934
01962019630198002380310238032
02380340238036023803902380420238043
02380440238048023804902380570238068
02380760238090023926313447LLST0
02380760238090023926313447
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 18/12/2010 00:10

No comments: