Sunday, December 12, 2010

Broadband Incident Report : : HARTBURN MUX 101 : LOSS OF SERVICE : Reference 34678 : Issue 5 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 34678   Issue : 5  
  Detected Date: 12/12/2010   Detected Time: 15:40  
  Start Date: 12/12/2010   Start Time: 15:38  
  Anticipated Clear Date: 12/12/2010   Anticipated Clear Time: 21:00  
     
  Incident Headline: : HARTBURN MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Operational teams are carrying out remote diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01642
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 12/12/2010 18:24

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