Broadband Incident Report : ESR13 EDINBURGH6 : LOSS OF SERVICE : Reference 34690 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	34690		Issue :	1
	Detected Date:	12/12/2010		Detected Time:	19:02
	Start Date:	12/12/2010		Start Time:	18:55
	Anticipated Clear Date:	12/12/2010		Anticipated Clear Time:	19:12
	Incident Headline:	ESR13 EDINBURGH6 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Configuration This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 12/12/2010 19:33