Broadband Incident Report : GARSTON MUX 101 : DEGRADED SERVICE : Reference 3894 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	3894		Issue :	FINAL
	Detected Date:	03/02/2011		Detected Time:	11:29
	Start Date:	03/02/2011		Start Time:	09:01
	Actual Clear Date:	03/02/2011		Actual Clear Time:	14:55
	Incident Headline:	GARSTON MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01923

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 03/02/2011 15:03