Friday, February 4, 2011

Broadband Incident Report : : PONTELAND MUX 001 : DEGRADED SERVICE : Reference 4077 : Issue 5 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 4077   Issue : 5  
  Detected Date: 04/02/2011   Detected Time: 15:54  
  Start Date: 04/02/2011   Start Time: 15:49  
  Anticipated Clear Date: 05/02/2011   Anticipated Clear Time: 02:00  
     
  Incident Headline: : PONTELAND MUX 001 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.  
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update: An Engineer is on site carrying out further diagnostics.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01661166187
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 04/02/2011 22:30

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