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BT Wholesale - Broadband Incident Report | ||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||
BT Incident Reference: | 4077 | Issue : | 5 | |||||
Detected Date: | 04/02/2011 | Detected Time: | 15:54 | |||||
Start Date: | 04/02/2011 | Start Time: | 15:49 | |||||
Anticipated Clear Date: | 05/02/2011 | Anticipated Clear Time: | 02:00 | |||||
Incident Headline: | : PONTELAND MUX 001 : DEGRADED SERVICE | |||||||
Incident Details: | At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service. | |||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: An Engineer is on site carrying out further diagnostics. Further updates will be provided as soon as possible. | |||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 04/02/2011 22:30
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