Broadband Incident Report : PONTELAND MUX 101 : DEGRADED SERVICE : Reference 4077 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	4077		Issue :	1
	Detected Date:	04/02/2011		Detected Time:	15:54
	Start Date:	04/02/2011		Start Time:	15:49
	Anticipated Clear Date:	04/02/2011		Anticipated Clear Time:	17:49
	Incident Headline:	PONTELAND MUX 101 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01661 166187

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System Time Stamp: 04/02/2011 16:04