Wednesday, February 2, 2011

Broadband Incident Report : : WOODHAM FERRERS MUX 101 : DEGRADED SERVICE : Reference 3785 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3785   Issue : FINAL  
  Detected Date: 02/02/2011   Detected Time: 13:50  
  Start Date: 02/02/2011   Start Time: 13:45  
  Actual Clear Date: 02/02/2011   Actual Clear Time: 16:10  
     
  Incident Headline: : WOODHAM FERRERS MUX 101 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a degradation of Broadband Service.  
  Progress Details: Service has been restored by completing a
Card Change
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01245
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/02/2011 17:03

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